Experience

Product thinking,
powered by data.

Experience across product, analytics, research, and data-driven decision making.

Sept 2025 - Jan 2026

Richmond, Canada

Contributed to the development of a B2B SaaS client portal supporting customer onboarding and logistics operations.

Analyzed 100+ customer support inquiries to identify recurring pain points and product improvement opportunities.
Supported user research, dashboard design, feature planning, and product requirement development.
Collaborated with product, operations, design, and engineering teams to improve usability and operational workflows.

June 2025 - Sept 2025

North Vancouver, Canada

Supported e-commerce operations through sales, inventory, and performance analysis across North American markets.

Analyzed sales and inventory data to identify product trends and monitor stock performance.
Supported inventory forecasting and distribution planning across Canada and the U.S.
Collaborated with marketing and operations teams on campaign tracking and process improvement.

June 2025 - Sept 2025

Toronto, Canada

Conducted quantitative research to uncover labour-market trends and support evidence-based strategy.

Analyzed government and nonprofit datasets related to employment, education, and accessibility in Canada.
Applied descriptive statistical methods to identify trends, disparities, and systemic gaps.
Translated complex findings into reports and actionable recommendations for organizational decision-making.

Jan 2024 - May 2024

Vancouver, Canada

Conducted behavioural research examining how real-time feedback could influence food-waste reduction.

Analyzed data from approximately 1,200 participants using Excel and SPSS.
Identified approximately 20–41% reductions in food waste across study conditions.
Invited to present findings at the UBC SEEDS Student-Led Research Showcase 2024.

Product thinking,powered by data.